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About Kipu

Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey. Join us in our work to advance behavioral health care in our communities. Our innovative solutions support providers in treating addiction, eating disorders and many other behavioral health conditions. Our EMR, CRM and revenue cycle solutions help behavioral health facilities succeed in managing their patients’ entire care journey, but it’s through our people that we truly make a difference.

Position Summary

Kipu Health is seeking a relationship-driven, strategic leader to serve as the Senior Strategic Partnership Manager – Billing Partners. This role is responsible for architecting and scaling Kipu’s ecosystem of third-party billing organizations leveraging Kipu RCM as the core technology platform behind the services they deliver to behavioral health providers.

Reporting to the SVP of Corporate Development and Strategic Partnerships, this role will be accountable for the strategy, development and performance of Kipu’s billing partner channel. The Director will drive increased adoption of Kipu RCM, enable partner led growth, and ensure billing partners deliver consistent, high-quality outcomes aligned with Kipu’s standards and customer value proposition.

This role blends partner strategy, channel enablement, revenue growth and cross functional execution to grow Kipu’s billing partner network.

Responsibilities

• Build and Manage Partner Relationships: Cultivate strong, trust-based relationships with key third-party billing firms in the behavioral health sector.
• Drive RCM Sales Growth: Expand the use of Kipu RCM as the embedded technology solution offered by billing partners to their provider clients.
• Partner Enablement: Educate partners on the value of Kipu’s RCM platform, provide enablement tools, and ensure they are positioned to advocate for and successfully implement our solutions.
• Pipeline & Forecast Management: Maintain an accurate view of partner pipeline opportunities and drive toward measurable growth targets.
• Cross-functional Collaboration: Partner closely with Sales, Customer Success, Product, and Implementation teams to deliver a seamless client and partner experience.
• Market Intelligence: Gather and share insights on industry trends, partner feedback, and competitive positioning to inform product strategy and go-to-market planning.
• Preferred Biller Program: Help shape and grow our Preferred Biller Program, ensuring a high-quality ecosystem of billing partners aligned with Kipu standards and client success goals.

Measures of Success

Qualifications

• • 5+ years of experience in strategic partnerships, channel sales, or business development—preferably in healthcare SaaS and revenue cycle management.
  • Strong understanding of the behavioral health landscape, with experience working with or for third-party billing firms a significant plus.
  • Demonstrated success in building B2B relationships and growing channel-driven revenue streams.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical skills with the ability to manage pipeline metrics and partner performance.
  • Entrepreneurial mindset with a passion for improving care delivery and operational excellence in behavioral health.

Key Attributes for Success

• • Entrepreneurial with a high level of energy, dedication, and drive to succeed.
  • A strategic thinker with a customer-first mindset and the ability to work collaboratively with cross-functional teams.
  • Decisive and action-oriented, yet collaborative and innovative.
  • Ability to balance partner needs with company objectives.
  • Willing to roll up sleeves and solve problems collaboratively through open and constructive discussion at all levels of the organization
  • Transparent, metrics, and data-driven approach to managing growth.
  • Skilled in translating market trends into actionable partnership strategies.
  • High emotional intelligence, integrity, humility, authenticity, credibility, and character
  • Comfortable operating in a high-growth, fast-paced environment.
  • Strong representation of the company’s mission, vision, and values; passion and mission-driven qualities.

Benefits & Compensation

• • Highly competitive salary based on market compensation data.
  • Flexible paid time off.
  • 11 Paid Holidays.
  • Health, Dental, Vision, Disability, and Life Insurance.
  • Parental Leave.
  • Pet Insurance.
  • Employee Career Path Program.
  • 401(K) with Company Match.

Kipu Promise

In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals. We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, gender identity, or disability status.