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Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes, and empowering patients and caregivers on every step of the recovery journey. Join us in our work to advance behavioral health care in our communities.

Our innovative solutions support providers in treating addiction, eating disorders, and many other behavioral health conditions. Our EMR, CRM, and revenue cycle solutions help behavioral health facilities succeed in managing their patient’s entire care journey, but it’s through our people that we truly make a difference.

We seek a highly skilled and visionary Lead Systems Efficiency Engineer to join our IT organization. This role is designed for a senior-level individual contributor who is passionate about transforming systems, reducing friction, and enabling scalable growth through AI, automation and intelligent tooling.

As our enterprise embraces digital transformation, this role will drive the design and implementation of automation strategies across business-critical platforms with a strong emphasis on pragmatic use of modern AI tools. You’ll work directly with technology leadership and cross-functional stakeholders to identify, prioritize, and execute automation initiatives that materially improve operational efficiency

Responsibilities:

• Design and implement enterprise automation across internal platforms (e.g., Salesforce, NetSuite, Atlassian, Slack, collaboration tools, internal APIs).
• Leverage AI and intelligent systems to streamline workflows, accelerate decision-making, and reduce manual effort.
• Identify automation opportunities through process discovery, stakeholder interviews, and system data analysis.
• Build and maintain integrations using scripting (Python, JavaScript), low-code platforms, RPA, iPaaS solutions, and cloud APIs.
• Create reusable frameworks and automation playbooks that scale across departments and teams.
• Collaborate cross-functionally with internal and customer facing teams to embed AI and automation in their core workflows.
• Stay ahead of emerging technologies in AI, process automation, and enterprise integration — and assess their applicability to business needs.

Requirements:

• 7-8 years of experience in systems engineering, automation, enterprise IT, or related technical domains.
• Proven ability to engage directly with stakeholders and business teams to understand workflows, identify bottlenecks, and propose meaningful automation or AI-driven solutions.
• Excellent interpersonal and communication skills; comfortable translating between technical and non-technical audiences.
• Proficient in scripting/programming (e.g., Python, JavaScript) and building integrations via APIs, webhooks, and automation platforms.
• Strong systems thinking and solution design skills — able to simplify and reimagine workflows.
• Experience deploying automation tools such as Boomi, Workato, UiPath, or similar platforms.
• Experience with AI/LLM tools (e.g., ChatGPT, LangChain, Retrieval-Augmented Generation) and how they can enhance enterprise workflows.
• Experience with enterprise systems such as Salesforce, NetSuite, ZenDesk, Slack, Jira & Confluence
• Demonstrated ability to work independently and lead initiatives with minimal supervision.

Benefits & Compensation:

• Highly competitive salary based on your local market’s compensation data.
• Flexible paid time off.
• 11 Paid Holidays.
• Health, Dental, Vision, Disability, and Life Insurance.
• Parental Leave.
• Pet Insurance.
• 401(K) with Company Match.

Kipu Promise

In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals.

We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.