Sales Director Existing Business - SaaS EMR

Kipu Health

Kipu Health

Sales & Business Development
United States
Posted on Jan 1, 2025

Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey. Join us in our work to advance behavioral health care in our communities.

Our innovative solutions support providers in treating addiction, eating disorders and many other behavioral health conditions. Our EMR, CRM and revenue cycle solutions help behavioral health facilities succeed in managing their patients’ entire care journey, but it’s through our people that we truly make a difference.

Job Description

Kipu Health is looking for an experienced Sales Director to lead and support our existing business sales team. The Sales Director will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

Your Responsibilities

  • Partner closely with Sales Leadership to achieve growth objectives and collaborate cross-functionally to drive strong relationships and alignment with Sales in existing business strategy across acquisition, utilization, and retention
  • Recruit, coach, motivate, and manage a team of existing business sales representatives to ensure that they overachieve quota.
  • Carry out an onboarding program for new representatives to ensure they ramp up on productivity quickly.
  • Work closely with team to execute prospecting and outreach strategies.
  • Conduct regular one-on-one meetings with team members to drive pipeline, understand training and development needs, and provide insight for the improvement of the team’s sales and activity performance.
  • Prepare monthly, quarterly and annual sales forecasts.
  • Use customer feedback to generate ideas about new features or products.
  • Work closely with sales management and marketing to carry out strategies to generate high quality pipeline.
  • Support executive deliverables such as Board Reviews, Executive QBRs, strategic planning, and more as needed.
  • Establish and maintain operating cadence/rigor across all sales/field functions to ensure the health of the business on achieving key performance metrics including forecast accuracy, funnel analysis, and pipeline management.
  • Collaborate with leadership on training programs for sales, client success and go to market teams partnering closely with our Product and Marketing teams to drive enablement from new hire onboarding to strategies for client expansion and retention strategies.
  • Define key metrics and performance dashboards.

Your Requirements

  • A bachelor’s degree in business or a related field.
  • 8+ years of B2B SaaS sales experience with a track record of quota achievement.
  • A minimum of three years of industry experience increasing market share for Electronic Medical Record (EMR), or Revenue Cycle Management (RCM) SaaS products.
  • A minimum of three years’ experience in a sales leadership position with demonstrated ability to hire, train, and develop sales teams.
  • Proficiency with Salesforce, CRMs, and other sales enablement tools.
  • Background in SaaS Sales organizations focused on existing business.
  • Experience running effective 1:1’s.
  • Track record of effective collaboration with sales management and marketing leaders
  • Outstanding communication, organizational and time management skills
  • Thrives in a competitive team environment.
  • Demonstrates ability to work in a fast-paced, ever-changing environment.
  • Experience building and driving effective pipeline generation strategies.
  • Ability to lead through influence, working alongside organizational leadership (Sales, Operations, Product Management, and Executive Team).
  • Ability to build productive and positive relationships across the organization at all levels.
  • Excellent communication skills, particularly with executive-level partners.

Benefits & Compensation

  • Highly competitive salary based on your local market’s compensation data.
  • Expandable paid time off.
  • 11 Paid Holidays.
  • Health, Dental, Vision, Disability, and Life Insurance.
  • Parental Leave.
  • Pet Insurance.
  • Employee Career Path Program.
  • 401(K) with Company Match.

Kipu Promise

In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals.

We are an equal-opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, gender identity, or disability status.