Senior Compliance Specialist
Jane App
Legal
United States
USD 98k-153k / year
Posted on Sep 22, 2025
Join Our Mission: Help the Helpers with Jane
Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane is remote. For this position, we are specifically seeking candidates based in the United States, given the focus on US compliance frameworks such as HITRUST and HIPAA.
Your Role in Our Journey
We are seeking an experienced Senior Compliance Specialist who is looking to take a hands-on approach to addressing compliance challenges. Jane stores healthcare records for millions of patients across numerous jurisdictions, and we’re looking for you to help strengthen the regulatory and compliance functions. Specifically, this role will oversee HITRUST certification in the US market and maintain this program ongoing, along with other self-regulatory audits and frameworks. This is a role that offers both technical challenges and the opportunity to put your collaboration skills to work, as we’ll expect you to use your expertise to help shape how the organization thinks about compliance and internal controls. The right kind of person for this role will be comfortable using their knowledge, skills and experience to carefully interpret compliance requirements, provide compliance advice at all levels, including on active incidents, and ensure we stay on track on all self-regulatory audits.
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews
But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.
Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
The Impact You Could Have
- Leading the implementation of HITRUST at Jane and maintaining this certification ongoing.
- Managing compliance programs related to HIPAA, HITRUST and other compliance requirements.
- Supporting and/or leading other self-regulatory compliance audits.
- Helping to ensure Jane has a robust control environment in line with compliance requirements and certifications.
- Building trust with our customers by strengthening our internal controls and compliance frameworks.
- Collaborating with engineering and product management teams to integrate compliance measures and adequate controls into the product development lifecycle.
- Communicating needed changes, including advocating for security and privacy improvements in the product based on customer feedback and regulatory and legal requirements.
- Collaborating closely with the Security, IT and Cloud Infrastructure teams and leaders to plan risk and compliance strategies, goal setting, capacity building within the team.
- Managing relationships with certain vendors and external partners to enhance Jane's compliance capabilities.
- Identifying, tracking, and remediating compliance risks.
- Developing and maintaining documentation of compliance processes and controls.
The Experience We Feel We Need
- At least 5 years of experience with self-regulatory audits and certifications, ideally with some of that experience at a SaaS company and dealing with cloud providers, along with US healthcare experience and strong knowledge of HIPAA.
- Required to have experience implementing HITRUST and leading ongoing HITRUST compliance and certification efforts.
- Experience working on other self-regulatory programs and audits, such as PCI-DSS and SOC2 Type II, is an asset.
- Deep knowledge of privacy and security controls.
- Strong skills in building compliance frameworks and educating others on the “why” behind compliance initiatives.
- Experience in helping assess risks and making recommendations during incidents.
- Comfort in project management, Jira updates, and staying on track with complex projects and initiatives.
- Ability to translate internal controls into language people can understand.
- Risk Management, Security, Privacy and/or audit-related certifications.
- Project management skills, ideally, tracking project progress in Jira.
- Hands-on experience with guiding companies through the implementation of compliance frameworks, specifically HITRUST certification, as well as PCI-DSS and SOC2.
- Proficiency with helping teams assess compliance risk and apply internal controls.
- Experience with developing incident playbooks and responding to incidents.
- Familiarity with privacy and data security practices and frameworks.
- Excellent communication skills, capable of engaging many stakeholders on compliance initiatives and internal controls.
Compensation Expectations for the Role
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $98,000 to $153,000. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $116,400. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.