About the Role
We are seeking a highly skilled Senior HR Generalist to join our dynamic People Business Partner team at Hinge Health. In this role, you will primarily support our Non R&D PBP team and be a backup for the R&D HR Generalist by supporting a defined portion of the business by executing core HR processes, supporting people initiatives, and providing foundational people guidance to managers and employees. This role builds advising capability through hands-on execution, data analysis, and exposure to employee relations, change management, and organizational processes. The Senior HR Generalist partners closely with People Business Partners (PBPs) and People COEs to deliver consistent, compliant, and employee-centric HR support.
What You'll Accomplish
Core Responsibilities and Employee Lifecycle Management
End-to-End Employee Lifecycle: Manage the complete employee lifecycle for non-R&D client groups, from seamless onboarding through offboarding, including conducting exit meetings and processing administrative tasks like distributing Sales Incentive Agreements, ensuring employee data is accurate in Workday.
Payroll & IT Liaison: Act as the primary point of contact for Payroll and IT, ensuring all employee transactions are processed consistently and in compliance with established procedures.
Operational Excellence & Compliance: Maintain operational trackers and ensure process readiness across key HR cycles (e.g., onboarding, performance, attrition). Oversee the execution of HR programs and processes to maintain regulatory compliance, minimize legal risk, and uphold foundational knowledge of Employment Law and Employee Relations.
Strategic Partnership and Organizational Effectiveness
Cross-Functional Collaboration: Partner with teams such as Legal, PCX (People, Culture, Experience), People Operations, Talent Acquisition, and Total Rewards to inform policy adjustments and drive organizational effectiveness.
Data-Driven Insights: Analyze basic data trends (e.g., engagement themes, turnover) within supported client groups to inform the bi-annual Talent Insights executive summary and fulfill requests from the PBP team.
Strategic Program Support: Understand the link between HR programs and the broader company strategy. Support change management initiatives, including communication and training logistics, and troubleshoot employee concerns during transitions.
Guidance, Support, and Process Improvement
Management Guidance and Coaching: Provide day-to-day guidance to line management and begin coaching on simple employee relations and performance management scenarios using established frameworks, building trust through consistency.
HR Support & Inquiry Resolution: Serve as a primary contact for employees and managers, handling HR-related questions, resolving Tier 2 HR tickets and working alongside AI agents.
System Expertise: Act as a system expert for core People tools (e.g., Workday, Lattice, CultureAmp), creating, building, and problem-solving within these platforms.
Departmental/Team Improvement: Participate in the development of People and PBP goals, objectives, and systems. Assist in evaluating the People Team’s results against established goals, and recommend new approaches, policies, and procedures for continuous improvement in efficiency and service delivery.
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
5+ years of human resources experience, with at least 2 years in tech or start-up environments.
Experience handling scenarios based on standard HR compliance, coordination, and SOPs.
Strong operational execution and attention to detail
Basic data analysis and reporting capability, including experience in Google Sheets and/or Excel
Preferred Qualifications
Proficiency in HRIS systems such as Workday, Lattice, and Sana.
Experience with data audits, compensation frameworks, and workforce planning.
Foundational HR advising and problem-solving skills
Clear written and verbal communication
Relationship-oriented with a service mindset
Proficiency in Workday, our HRIS system
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $106,400 - $159,600.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Workday ID
JR1915