Business Operations & Strategy Manager

Hinge Health

Hinge Health

Operations
United States · San Francisco, CA, USA
USD 137,600-206,400 / year + Equity
Posted on Jan 31, 2026

Job Description

About the Role
The Business Operations and Strategy team’s mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross-functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects.
The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We’re looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution.

Example project areas include:

  • New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
  • Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)
  • Business outcome management
  • Scaling and transforming operations

What You'll Accomplish

  • Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives

  • Operations / Execution: Drives execution of projects, including program management and change management

  • Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role)

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

Basic Qualifications

  • Strong analytical skills / mindset (e.g., excel, SQL) and written communication

  • 4+ years of business strategy and modeling experience

  • 4+ years of managing time-sensitive projects

  • 4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps

Preferred Qualifications

  • Experience working in a fast paced environment

  • 5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience

  • MBA or MPH

  • Healthcare experience

Compensation

This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $137,600 - $206,400.

About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.

As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com

What You'll Love About Us

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

  • Modern life stipends: Manage your own learning and development

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.


Workday ID

JR1826