About the Role
We’re looking for a Commercial Operations Manager who thrives in a complex, fast paced, B2B environment. This role is designed for someone who can roll up their sleeves, partner cross-functionally, and turn complexity into clean, scalable processes. You’ll be a key component to our commercial engine—owning Salesforce administration, driving data-driven insights, and making sure our go-to-market teams are running at peak efficiency.
What You'll Accomplish
- Commercial Alignment: Partner with Sales and Partnerships teams to ensure alignment on key projects, shared metrics, and go-to-market initiatives. Drive consistency across pipeline management, account strategy, and deal execution to keep teams moving in sync.
- Process Optimization: Identify bottlenecks and streamline workflows across the commercial lifecycle—improving how we qualify, close, and manage accounts.
- Salesforce Ownership: Serve as a Salesforce administrator, managing system configuration, customizations, reporting, dashboards, and integrations to support evolving business needs.
- Data & Insights: Build and maintain KPIs, reports, and dashboards to equip leadership with actionable insights and foster data-driven decision making.
- Controls & Compliance: Implement and maintain processes that balance speed with accuracy, ensuring data integrity and financial alignment.
- Enablement Support: Provide training and documentation to commercial teams on processes, systems, and best practices.
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
- 3–6 years of experience in Commercial Operations, Revenue Operations, or Sales Operations, preferably in a high-growth environment.
Demonstrated ability to translate data into insights and influence decision-making.
Proven success in process improvement and scaling operations.
- Highly organized, detail-oriented, and comfortable managing multiple priorities.
Preferred Qualifications
Strong Salesforce administration skills (Salesforce Administrator certification
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. For this position, our salary ranges are listed below:
CA, CT, Boston Radius, Chicago Radius, DC Radius, Houston Radius - $106,000 - $159,000/year
IL (ex Chicago), MD(ex DC Radius), MA (ex Boston Radius), NH (ex Boston Radius), NY (ex NYC Radius), RI (ex Boston Radius), TX (ex Houston), VA (ex DC Radius), WA (ex Seattle Radius), WI (ex Chi Radius), AK, CO, DE, GA, HI, MI, MN, NC, NV, OR, PA - $96,800 - $145,200/year
AL, AZ, AR, FL, ID, IN (ex Chicago), IA, KS, KY, LA, ME, MS, MO, MT, NE, NM, ND, OH, OK, SC, SD, TN, UT, VT, WV, WY - $87,600 - $131,300/year
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Workday ID
JR1696