Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

As the Senior Product Manager for Expansion at Clio, you will lead the vision, strategy, and roadmap execution of solutions that help Clio further expand internationally, into new markets or languages. Your focus will be to significantly improve our customers’ and partners’ experiences across our product portfolio in these new, emerging markets and use cases. Our market opportunity is rare in its scale and powered by a strong business model, first-rate investors and advisors, and a global and world-class product management team (if we do say so ourselves)! Clio is growing rapidly, with massive growth opportunities for Product Managers.

Speaking of Product at Clio… we’ve worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization. Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate.

What you’ll work on:

As a Senior Product Manager and in conjunction with your Development and Design counterparts (your triad), you will drive successful outputs and outcomes in your product area.

Product Leadership and Execution:

• Working from the overarching strategy set by your Group Product Manager you will develop a roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company.

• You will own the delivery of features in the roadmap while also ensuring they deliver on the desired business outcome.

Strategy and Prioritization:

• You will drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that help Clio best deliver on our mission and against our annual OKRs.

• You will build conviction in the initiatives that you choose to invest in and be willing to pivot when priorities change or new information comes to light.

Market and Customer Understanding

• We truly believe that the success of our customers comes first so expectations for Product Managers to be the expert on the user is high. As such, constant communication with customers, (existing, churned and prospect) as well as a deep understanding of the markets in which we operate will be expected.

• This will be complemented by deep quantitative data to complete the customer picture.

What you bring:

• 4-5 years of experience in product management

• Proven track record of independently taking multiple products or features from ideation to launch

• Experience building or managing multilingual applications and/or internationalization projects, and expanding products to other countries and languages

• Exceptional attention to detail, ensuring that no requirement or specification gets overlooked in the product development cycle

• Experience localizing features for new geographies, languages, or personas

• Outstanding organizational skills, capable of managing multiple priorities and tasks simultaneously without compromising quality or timelines

• Experience using data to inform decisions without succumbing to analysis paralysis

• Genuine ability to put yourself in our customers’ shoes and operate from a place of empathy

• A significant number of failures under your belt, the learnings of which you can bring to Clio

• Ability to work in a highly collaborative team without ego

• Excellent communication and interpersonal skills

• Have the ability to foster strong relationships with stakeholders at all levels within the organization

• Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you:

• Speak multiple languages Fluently

• Have prior experience in the legal tech industry or a strong understanding of the legal services market, including familiarity with legal practice management software and the needs of legal professionals

• Worked previously in a regulated industry or with multi-product ecosystems

• Successfully launched products in global markets

• Have a track record of breaking down objectives into initiatives and delivering to customers at scale

• Demonstrable experience self-serving answers, insights and data from a variety of data analytics tools
  

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits and dental coverage

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy

• Pension contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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