Strategy & Operations Senior Analyst



IT, Operations
Madrid, Spain
Posted on Wednesday, May 29, 2024

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

The Strategy & Operations team is a crucial part of Celonis’s top-line growth, providing analytical & execution support to the company’s Sales and Sales Support functions. The team is responsible for a variety of duties in strategic planning, sales operations, finance, and business analytics – requiring a mix of strategy, go-to-market design, market analysis, sales optimization and programs, and business operational support.

The Role:

As a Strategy & Operations Senior Analyst, you will play a key role in driving the success of our sales organization. The primary goal is to equip sales teams and the S&O team with the tools, systems, and insights they need to achieve their business goals. You will be responsible for building sales dashboards (by partnering with the Analytics team) and scalable business models, finding bottlenecks and optimizing performance among our current sales systems / tools, and reporting on operational KPIs to help steer the growth of our sales organization. This role combines business analysis, entrepreneurial spirit, and cross-team collaboration to provide best-in-class sales tools, reporting, and analytics to the company.

The work you’ll do:

  • Collaborate cross-functionally to design, implement and execute best-in-class sales tools & analytics that support the company’s objectives
  • Own the “products” you create, seek feedback among teams, and enable end-users to uncover new business insights or increase efficiency in reporting
  • Identify gaps and improvement opportunities based on sales performance analytics and user feedback, making recommendations and obtaining buy-in for your ideas
  • Act as a Strategy & Operations liaison to the Analytics and CRM teams to help prioritize, define, and iterate on Sales initiatives / processes
  • Manage internal communications / relationships for your projects
  • Deliver business insights & recommendations to S&O + Sales Leadership

The qualifications you need:

  • Bachelor’s degree.
  • 2-3+ years of experience in management consulting, sales operations, business analytics, or similar (preferably within the SaaS industry).
  • Proven business operations / analytics experience working with cross-functional teams and managing multiple initiatives simultaneously.
  • Excellent business modeling skills with high attention to detail and sense of urgency.
  • Strong relationship building and presentation skills.
  • Exceptional problem-solving skills and the ability to develop outcome-driven solutions.
  • Demonstrated ability to prioritize, organize and work efficiently and independently in a high-volume, fast-paced, rapidly changing, and results-oriented environment.
  • Fluency in spoken and written English.
  • Experience with SQL and/or BI tools is a plus.


What Celonis can offer you:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Join us as we make processes work for people, companies and the planet.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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