Associate Services Consultant - Galaxy graduate program

Celonis

Celonis

London, UK
Posted on Saturday, April 27, 2024

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team

You will be joining the Celonis Services team. Our team’s mission is to drive product success along three core principles: simplicity, focus, and execution.

As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is based on diversity, trust, continuous development, and improvement with people from across the globe.

The Galaxy program unites Celonauts across different locations into one dedicated onboarding program which develops recent graduates into well rounded, skilled Services professionals in 12 months.

The Role:

In this role you have the chance to launch your career in the enterprise software world by joining the Galaxy Graduate Program as an Associate Galaxy Celonaut . The Galaxy Program will provide you with a structured approach to kick start your career within Celonis, learning and delivering value to our customers, over a period of 12 months.

In particular, Galaxy’s cohort structure and rotational nature will develop your expertise across the Celonis value journey with a focus on learning the technology, implementation cycle, approaches to innovation and automation, enablement, support, and customer engagement best practices.

The work you’ll do:

As a CS Galaxy Celonaut, you will be an integral part of our teams preparing yourself for a career with Celonis. The program will combine learning and hands-on experience, making sure all aspects of the post sale customer experience are represented. The following activities are part of the program:

  • Practical assignments across our customer projects. Accelerate our customers’ digital transformation and drive Celonis’ expansion within the market.
    • Deploy high-value use cases
    • Perform complex data transformations to optimize data for analysis
    • Collaborate with consultants to develop analyses
    • Conduct precise calculations of KPIs integrated in customer solutions
    • Support the implementation and configuration of EMS implementations for customers
    • Assist in troubleshooting and resolving technical issues for customers
    • Develop individual Python scripts utilizing Machine Learning Workbench (MLWB) to efficiently consume and transmit data to EMS
    • Collaborate with the Celonis Academy team to create custom enablement plans and train customer's analysts and business users on the analysis, KPIs and other Celonis solutions you developed
  • Rotate between the various teams within the Celonis Services organization.
    • Customer-facing implementation consulting
    • Technical onboarding,
    • Celonis support,
    • Academy and global programs.

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes.

You have a degree level in the field of Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program and gained first working experience in (IT-) Consulting or a similar area in the form of an internship.

You have a strong interest in Big Data, Data Mining, and Process Mining and you seek continuous improvement of your know-how.

You are successful as an Associate Galaxy Celonaut if you:

  • Enjoy interacting with various customers
  • Understand and are able to interpret business processes
  • Are a person with analytical skills, and have a basic knowledge of SQL or other programming languages (Python, R, Matlab...)
  • Search for a job with a steep learning curve in order to think outside the box and to continuously broaden your knowledge
  • Have good English skills, other languages such as German, French, Italian or Portuguese are an advantage.

What Celonis can offer you:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Join us as we make processes work for people, companies and the planet.


Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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