Salary range is:

$62,623.97 - $65,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

The Audit Specialist at CCC is a key member of the Customer Success team, supporting the Insurance Services Group. In this role, you will partner closely with customers and prospects to understand their business needs and help them maximize the value of CCC’s Estimating and Workflow solutions. You will also collaborate with CCC’s Audit Product Development team to identify, define, and request enhancements to the Audit solution.
The ideal candidate brings structure, critical thinking, and creativity, along with strong organizational skills and attention to detail. This individual has a positive attitude, strong consulting capabilities, and the ability to manage and prioritize multiple projects. They will be responsible for setting clear expectations and ensuring timelines and deliverables are understood and met.

Key Responsibilities:

• Lead discussions with customers to understand their business guidelines and claims processes, ensuring our solutions effectively support their needs.
• Develop and maintain business rules using CCC’s Audit rules engine.
• Conduct in-depth analysis of Audit rule results to identify patterns, trends, and improvement opportunities.
• Consult with customers and provide actionable recommendations to help them achieve performance goals.
• Respond to troubleshooting requests from customers and internal account teams.
• Partner with Product Development to initiate new rule templates and propose solution enhancements.

Requirements:

• Bachelor’s degree required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong written and verbal communication skills.
• Experience analyzing complex data and drawing meaningful conclusions.
• Strong presentation skills with confidence presenting to customers.
• Creative problem‑solver able to work independently.
• Knowledge of the insurance claims process is a plus.

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.