Sr. Product Manager
CCC Intelligent Solutions
Salary range is:
$115,564.00 - $160,000.00This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
As a Senior Product Manager at CCC, you will lead cross-functional teams, leverage cutting-edge technologies, and guide your products from inception to launch. Responsibilities will include determining customer/market needs and priorities, building business cases for our fraud solutions product and product enhancements, partnering with leadership to ensure effective execution against product plans.
Key Responsibilities:
- Develop, maintain, and direct implementation of product roadmap, including prioritization of features and determining what should be included in each release with an agile methodology
- Prioritize product enhancements and feature requests by making smart, decisive trade-offs using data-driven analysis and sound judgment
- Communicate product positioning and strategic value both internally and externally.
- Monitor market trends and competitor activities, using this knowledge to shape customer conversations around CCC’s differentiators, while staying current with regulatory and industry changes
- Collaborate with marketing, sales and development team and manage customer expectations around product delivery
- Build and maintain strong relationships with key stakeholders, including insurance companies, industry partners, and internal teams
- Represent the company at industry events, conferences, and meetings to promote our Fraud Solutions products and expand the company's presence in the market
Requirements:
- 8+ years of insurance industry experience with a strong preference for fraud detection experience in the Special Investigations Unit, knowledge of auto damage, casualty and major case fraud preferred
- Demonstrated expertise in insurance processes, particularly SIU practices and investigative protocols, and the ability to translate these into valuable business use cases
- Excellent verbal and written communications skills, with the ability to discuss and explain key issues / opportunities with senior business leaders
- Skilled in analyzing existing client processes (e.g., through closed file reviews) and recommending feature priorities to maximize ROI and user adoption
- Strong problem-solving skills with ability to quickly distill data sets into key insights
- Strong relationship building skills and proven experience with interfacing with internal, cross-functional teams
- Proactive in acquiring new skills, such as learning the product technology and system architecture
Other Beneficial Skills
- Preferred Industry Certifications: CFE, CIFI, CIFA, FCLS or equivalent
- Fraud network analytics experience
- Use of fraud detection and triage software
- Previous product management experience, internally or externally facing
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.