Business Analyst

CCC Intelligent Solutions

CCC Intelligent Solutions

IT, Sales & Business Development
Chicago, IL, USA · Chicago, IL, USA
Posted on Friday, June 7, 2024

Salary range is:

$63,228.00 - $100,000.00

This position is bonus/commission eligible.

CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.

Our advanced capabilities in AI, IoT, telematics, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy’s digital transformation.

At CCC, our mission is to keep people’s lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers.

The Role

We are seeking a highly motivated Business Analyst to join our team. You will be responsible for analyzing business processes, identifying areas for improvement, and working with cross-functional teams to implement solutions. You will also be involved in gathering and documenting requirements, conducting user training, and providing ongoing support to our Product & Technology organization.

Key Responsibilities:

  • Work closely with stakeholders to understand their business needs and translate them into functional requirements
  • Analyze and document existing business processes and identify areas for improvement
  • Collaborate with cross-functional teams to design and implement solutions that meet business requirements
  • Conduct user training and provide ongoing support to ensure successful adoption of new processes, system integrations and tools
  • Support product management in data analysis and dashboard creation
  • Assist in the development of product roadmaps and strategies
  • Stay up-to-date with tooling best practices and updates to ensure the efficient use of tools and technologies


  • Bachelor's degree in Business Administration, Computer Science, or a related field
  • Proven experience as a Business Analyst in the SaaS industry
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaborate effectively with cross-functional teams
  • Proficient in Aha!, Tableau and MS Suite (Excel, PowerBI and PowerPoint)
  • Experience with Agile methodologies
  • Knowledge of SaaS metrics and KPIs

About the company’s commitment to its employees

CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.

CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.

CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. For more information about our benefits please check out our careers site. Careers | CCC Intelligent Solutions | CCCIS

Each team member plays an important role in the company’s success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms – underscoring the value CCC places on its employees.

Please check out our corporate profile as well as get a chance to meet some of us by clicking on the following link.

CCC Intelligent Solutions Jobs and Company Culture (