HRBP Support Specialist - Global E-Commerce - Jakarta (Third-Party Associate)
People & HR, Customer Service
Jakarta, Indonesia
Responsibilities
About the Team GTL, Global Third-party Logistics, is part of ByteDance’s Southeast Asia e-commerce logistics organization. The team works closely with operations, hub, sortation, and cross-functional stakeholders to strengthen logistics execution, improve workforce productivity, and build data-driven management practices across the region. We are looking for a Contract / Outsourced HRBP Support Specialist to join the GTL logistics team in Jakarta, Indonesia, based at Dunairex Sortation Center. This role is designed for a hands-on HR professional who is comfortable working close to frontline logistics operations while also bringing strong discipline in HR data processing, reporting, and system maintenance. Unlike a traditional strategic HRBP role, this position will focus primarily on two practical areas: HR data processing and analytics, including Bitable database maintenance, performance data analysis, HR reporting, and daily HR system operations; and employee activities and administrative support, including engagement activities, team-building coordination, and routine HR execution support for the local logistics organization. Responsibilities - Maintain and update HR data systems, including Bitable databases, employee information records, performance tracking tables, and other HR operation tools used by the GTL logistics team. - Process, consolidate, and validate HR and performance data on a regular basis, ensuring data accuracy, completeness, and consistency across different sources and reporting cycles. - Prepare HR dashboards, reports, and analysis outputs to support performance reviews, workforce tracking, organizational observations, and management decision-making for logistics operations. - Support daily HR system operations, including data entry, data cleaning, workflow follow-up, record maintenance, and issue tracking related to HR processes. - Assist in planning and executing employee engagement activities, team-building events, recognition activities, and other culture-building initiatives for frontline and office-based logistics employees. - Provide daily HR administrative support to the local GTL team, including document preparation, meeting coordination, activity logistics, employee communication support, and follow-up on routine HR matters. - Work closely with HRBP, logistics operations leaders, and internal stakeholders to identify data gaps, operational follow-up items, and employee engagement needs, and ensure timely execution with clear ownership.
Qualifications
Minimum Qualifications - Bachelor’s degree or above, preferably in Human Resources, Business Administration, Psychology, Management, Data Analytics, or a related field. - Relevant HR experience, preferably in HR operations, HRBP support, HR analytics, employee engagement, or administrative HR roles within fast-paced organizations. - Strong capability in data processing and reporting, with practical experience using spreadsheets, databases, dashboards, or collaborative data tools. Experience with Bitable, Airtable, Excel or similar tools is a strong plus. - Comfortable working with performance data, employee data, and operational information; able to identify inconsistencies, summarize findings, and translate data into clear insights for HR and business stakeholders. Preferred Qualifications - Strong execution capability and attention to detail, with the ability to manage recurring data tasks, follow up on open items, and deliver accurate outputs within agreed timelines. - Good communication and coordination skills, with the ability to support employee activities, work with frontline logistics teams, and collaborate with cross-functional stakeholders in a practical and service-oriented manner. Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
Job Information
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Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
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Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.