Solution Engineer - Thailand Market, Lark APAC
ByteDance
Bangkok, Thailand
Responsibilities
About the Team The Solution Engineering team at Lark sits at the intersection of business, technology, and customer success. We translate complex customer challenges into practical, scalable solutions using Lark’s collaboration, automation, and AI capabilities. We partner closely with Sales, Product, and customers to design, demonstrate, and deliver solutions that drive measurable business outcomes. Beyond winning deals, we help customers transform how they work by connecting people, processes, and data on a single platform. Job Responsibilities: - Partner with Account Executives to drive complex deals involving multiple C-level stakeholders. - Lead technical discovery and qualification to understand customers’ business objectives, pain points, and success criteria. - Prepare and deliver value-based demonstrations and proofs of concept (PoCs) that clearly show how Lark meets customer needs. - Provide first-line technical responses throughout all phases of the sales cycle. - Guide customers through the evaluation process to ensure the proposed solution meets their business objectives and technical requirements. - Partner with cross-functional GTM teams, including Marketing, Sales, Sales Operations, and Customer Success, to help customers realize their transformation goals. - Work closely with Product teams to share market insights and influence the product roadmap. - Serve as a trusted technology advisor to customers, partners, and internal stakeholders.
Qualifications
Minimum Qualification(s): - Minimum 4 years of experience in solution engineering, solution consulting, or solution architecture within a SaaS organization. - Strong familiarity with the enterprise SaaS ecosystem. - Excellent written, verbal, and presentation communication skills in both English and Thai. - Experience working with customers in Thailand. - Self-motivated, adaptable, and able to thrive in a rapidly evolving product, organizational, and market environment. - Passion for using AI products and curiosity about applying AI capabilities to real customer workflows. Preferred Qualification(s): - Industry domain knowledge in areas such as ICT, retail, manufacturing, or consumer goods. - Experience responding independently and effectively to functional and technical requirements in RFIs/RFPs. - Experience with cloud technologies such as iPaaS, SaaS applications, and cloud infrastructure. - A startup mindset with a proactive, resourceful approach to solving problems and delivering polished outcomes.
Job Information
About Lark
Lark is the next-generation collaborative tools that boost organizations' efficiency, creativity, and engagement by integrating Messenger, Docs, Calendar, Video calls, Emails, and more into one easy-to-use app.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.