Head of Global Employee Relations - Singapore
ByteDance
Responsibilities
About The Team The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. Responsibilities - Global Scale & Complexity: Work closely with the Global ER COE and Regional teams to deliver a proactive ER function spanning EMEA, AMS, and APAC, covering over 30+ countries. Manage the inherent complexities of diverse legal frameworks and cultural nuances across these global markets. - Strategy & Compliance: Implement a data-informed Global Employee Relations strategy, ensuring strict legal and regulatory compliance across all jurisdictions while maintaining organizational consistency. - ER Framework & Case Management: Support the ER Lead in driving the development and implementation of a robust ER framework. This includes overseeing high-risk activities such as grievances, disciplinary investigations, complex absence management, and performance interventions on a global scale. - Policy Governance: Partner with the ER Lead to develop, review, and localize employment policies (e.g., underperformance, misconduct, redundancy, flexible working), ensuring they remain compliant with evolving labor laws in 45+ key jurisdictions. - Stakeholder Partnership & Investigation: Collaborate with business leaders and HR partners to implement ER best practices. Lead and conduct investigations (bullying, harassment, discrimination, retaliation), ensuring due process and delivering balanced outcomes. - Risk Mitigation: Proactively identify trends and labor risks. Develop specialized strategies for post-termination restrictions and non-compete clauses. Lead ER input for large-scale restructuring and redundancies. - Labor Relations & External Representation: Act as a key representative in complex negotiations with Labor Unions and Work Councils (specifically in Germany, France, Poland, Netherlands, Japan, Korea, and Indonesia). Manage collective bargaining and social partner relationships. - Digital Transformation: Lead the development of an "ER One-Stop System" to digitize case records, severance calculations, and approval workflows, ensuring operational efficiency and data integrity.
Qualifications
Minimum Qualifications - 10+ years of HR experience with a proven track record of leading a global team across EMEA, APAC, and AMS; must have hands-on experience managing ER functions among global countries. - Deep expertise in navigating complex labor markets and negotiating with Work Councils/Unions, specifically in Germany, France, Poland, the Netherlands, Japan, Korea, and Indonesia. - Proficient in building digital "one-stop" ER systems for case tracking and severance management. - Proficiency in English and Mandarin to collaborate and partner effectively with global stakeholders and stakeholders based in Mandarin-speaking markets. Preferred Qualifications - Expertise in managing high-volume ER operations within fast-paced internet or tech environments; ability to handle large-scale redundancies and rapid organizational changes with agility. - Experience leading specialized investigation teams to handle cases (bullying, harassment, retaliation); ability to design global policies (e.g., non-compete) to mitigate legal risks.
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.