Training and Communications Program Manager (Third-party Associate) (Ethics Office)
ByteDance
Responsibilities
About the Team: The Ethics Office was established with the goal of instituting and maintaining high ethical standards and a culture of integrity. The team achieves this goal through 4 main pillars:- 1) Developing an overarching ethical governance program, 2) Implementing and maintaining ethics policies and processes, 3) Providing education and awareness to employees via communications and training, and 4) Ensuring a highly ethical culture by encouraging employees to speak up and to ensure potential misconduct is properly investigated. We are seeking a dedicated individual who is an accomplished professional with a proven track record of delivering high-quality results in a dynamic business environment to join our APAC Training and Communications (T&C) team within the Ethics Office. This will be a third-party contractor position. As a crucial member of the APAC T&C team, you will play an important role in carrying out the following: - Drive awareness and understanding of Code of Conduct and relevant policies, to ensure comprehension of new and existing compliance issues, policies, and procedures through impactful training and communication programs. - Strategize, design and execute comprehensive internal training and communications initiatives and materials for the global audience, such as e-learning, workshops (hybrid/virtual), events, campaigns, collaterals, policy reminders and video content, ensuring that complex compliance requirements are conveyed through clear, practical and engaging formats. - Conceptualize and execute company-wide awareness and education campaigns, ensuring consistent messaging while tailoring approaches for different audiences and regions. - Define and track success metrics to assess the reach, engagement, and effectiveness of training and communications initiatives, using insights to continuously improve impact. - Serve as a trusted advisor to internal stakeholders, providing strategic counsel on communications approaches, messaging, and employee engagement tactics. - Manage programs and projects with rigor, including planning, managing timelines, ensuring deliverables and coordination across cross-functional teams and regional stakeholders.
Qualifications
Minimum Qualifications: - More than 5 years of working experience in implementing training and communications, preferably related to Code of Conduct/Ethics and Compliance topics. Individuals from corporate or internal communications backgrounds with relevant training experience are also encouraged to apply. - Demonstrated experience in owning and executing training and communications projects and in leading organizational change, preferably in a fast-moving, global company. - Strong project and program management capabilities, with a proven ability to manage various priorities, work on multiple projects with minimal supervision, and meet tight deadlines. - Excellent communication, written and presentation skills, including experience facilitating discussions and trainings with senior leaders and diverse employee groups. - Demonstrate strong communication and influencing skills, with the ability to collaborate cross-functionally and globally. - A strategic and creative thinker with a strong execution mindset. Preferred Qualifications: - Past experience with design or training software (Adobe Illustrator, Premier Pro, Photoshop, Mentimeter or Canva) is beneficial. - Enthusiastic team player who is proactive and possesses the ability to operate with a high degree of autonomy and ownership. Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 1 year temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.