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Company Description

Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us one of the world’s leading digital music companies whose moto is to shape the future of music. Believe's mission is to develop independent artists and labels in the digital world by providing them the solutions they need to grow their audience at each stage of their career and development, in all local markets around the world, with respect, fairness and transparency.

Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us.

Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you.

Job Description

The Project Manager will be reporting to the Customer Finance Director within Believe’s Operations department. She/he will be focused on digital products and processes. She/he will address three types of projects:

1) Deploying Customer Finance Operations Processes and Product Go-to-Market strategies

• Leads and coordinates GTM communications related to Customer Finance Operations impacting Sales and Clients activities

• Participate in product discovery phases & gather insights from the Sales team to make recommendations and support Product Managers in their Product launch strategies

• Actively take part in rolling out Ops and Product Go-to-Market strategy: prepare training materials, communication

• Conduct Ops and Product hypercare phase

• Report on Ops and Product deployment Success KPIs (Actual vs Business Case numbers, on time delivery of project, in market execution etc.)

• Ensure good coordination & knowledge between Ops and Product teams

2) Working on continuous improvement

• Develop relationships and work with Sales, Ops teams, and other stakeholders to identify process & product optimization opportunities

• Prepare & present an improvement business case to the Customer Finance Director

• Project management timely implementation

3) Taking part in fostering knowledge management & innovation

• Maintain an innovation pipeline on operations processes, products and technologies

• Work hand in hand with the Knowledge Management & Innovation leaders to improve the level of knowledge of the overall team and stakeholders

Depending on the project phase, She/he will be responsible for preparing the following materials (non-exhaustive list):

• OPS & Product Go-to-Market strategies

• Functional analysis (e.g.: gap analysis)

• PMO documentation

• Change management materials (communication or training supports)

• Communication with sales team for each business line & key stakeholders (premium & automated solutions)

Qualifications

The ideal candidate will be/ have:

• Master’s degree in business or engineering

• Work experience +3/4 years

• Quick learner

• Previous experience in a management consulting firm or any project department within a Tech or Media company would be appreciated

• Previous experience in Change management (acts as a facilitator on a day-to-day basis)

• Previous experience of studying abroad or working in an international environment

The candidate will need to show:

• Strong skills in PowerPoint & Excel

• Excellent relationship & communication skills

• Fluency in English mandatory, French would be appreciated

• Curiosity for the Tech & Media industries

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.

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