QHSE Audit Support Professional

Avetta

Avetta

Customer Service
United States · Remote
Posted on Jul 19, 2024

SUMMARY

The QHSE Audit Support Professional plays a crucial role in guiding Avetta clients and contractor/supplier members through the pre-qualification and audit process, providing expert explanations and coaching on QHSE Audit requirements.

If residing within commutable distance to our office in Lehi, Dallas, or Houston, a hybrid schedule would be offered (3 days in office, 2 days work from home). Candidates within commutable distance are preferred, but those outside of an office area may be considered.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support and Clarification:
    • Proactive support and outreach for Avetta customers
    • Create and enhance Avetta audit resources
    • Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols
    • Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
  • Coaching and Development:
    • Coach contractors/suppliers in developing policies/procedures based on regulatory requirements
  • Customer Interaction:
    • Respond promptly to customer inquiries
    • Handle and resolve customer concerns promptly and professionally
    • Perform customer safety exposure and hazard verifications
    • Record details of inquiries, comments, and complaints
    • Record details of actions taken
    • Communicate and coordinate with internal departments
    • Follow up on customer interactions

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs other duties as assigned.
  2. May be required to attend training, meetings, or seminars.
  3. Required to travel in the event of customer or client meetings

MINIMUM QUALIFICATIONS:

  • Education: Bachelor's degree in a relevant field.
  • Regulatory Knowledge: Proficient understanding of agencies such as EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.
  • HSE Experience: 8+ years of industry QHSE experience is required.
  • Technical Proficiency: Aptitude for learning online software systems; working knowledge of PC systems, preferably Windows.
  • Communication Skills: Excellent professional communication skills, both written and oral; bilingual proficiency is a plus.
  • Interpersonal Skills: Strong interpersonal skills with the ability to interact effectively with staff, members, and other stakeholders.
  • Analytical Skills: Strong problem analysis and problem-solving abilities; attention to detail and accuracy.
  • Time Management: Excellent time management skills; ability to work under intensive deadlines.
  • Conceptual Thinking: Ability for conceptual thinking and understanding of other major areas of the company.
  • Sales and Customer Service Knowledge: Understanding of sales, customer service, and business development to integrate concepts and theories.
  • Team Collaboration: Ability to communicate and integrate information effectively in both one-on-one and group settings.

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