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Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

SUMMARY

The Avetta Principal Solution Delivery is crucial for customer execution success in change management and planning. This role combines client-facing consultative optimization and delivery strategy, focusing on change management solutions and advisory. The candidate must build strong client relationships as a trusted advisor, understanding customer goals and challenges, and positioning Avetta as a solution expert. Responsibilities include supporting client delivery success for high-value accounts and expansions, with creativity and innovation in solutioning situations. Exceptional communication skills, cross-functional team leadership experience in a global capacity, and the ability to deliver and support presentations are essential.

Activities of this position also include building relationships with internal go-to-market teams, product partners, and client success. Deliver clear and concise advice and thought leadership leading workshops, presentations, demonstrations, webinars, and conference events. Expert ability to utilize experiential knowledge and use cases while communicating with business leaders and executives. Proficient in articulating solutions to support risk mitigations for customer supply chains. The role will act as the organization’s external facing expert for all matters related to change management and business process mapping for solution delivery, representing Avetta as a dynamic and engaging corporate ambassador. This will include client virtual and in-person engagements, marketing events, client conferences, and virtual webinars.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as consultant for solution delivery and optimization.
• Provide thought leadership and innovative solution design, while interfacing with client.
• Lead technical discussions and workshops with clients to resolve challenges and plan design.
• Develop content as resources to support customer MOC strategies.
• Understand key regional players and their support of solution delivery success.
• Attend conferences, industry groups, roadshows, and client­ driven affairs to provide expert service.
• Engage with current and prospective customers to identify and develop expansion opportunities success plans.
• Participate in team events, weekly sales forecast calls, internal product release reviews, sales enablement trainings and any additional group meetings deemed appropriate by Leadership.
• Perform additional assigned tasks as directed.
• Willingness to travel (domestic and international).
• Flexibility to occasionally operate outside of standard hours, if required.

MINIMUM QUALIFICATIONS:

• Minimum of 10 years of experience in various business transformation roles to include leadership.
• Bachelor's Degree Required.
• Proficient with Business Process Leadership.
• Expertise in Process Improvement Methods and Problem-Solving Skills.
• Proficient with Cross-Functional team leadership.
• Expertise in Supply Chain Sustainability.
• Expertise in Change Management methods and assurance.
• Expertise in Strategic Planning and Execution.
• Proficient with Technology Integrations.
• Ability to create and present comprehensive and targeted information.
• Exceptional communication skills, including oral, written, and non-verbal.
• Proficiency in the use of various computer applications, including Access, Excel, Outlook, SharePoint, PowerPoint, Web Conferencing Software (e.g. Zoom, Webex, etc.).
• Proficient Knowledge project planning platforms.

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