Competency Administrator



Mount Maunganui, New Zealand · Mount Maunganui, New Zealand
Posted on Wednesday, July 3, 2024

Avetta connects networks of safe workers, companies, and assets. We help our clients manage risk, increase productivity, and ensure the safety of their workforce – including contracting companies, workers and assets in our cloud-based platform.

Our sister company; iskills is an NZQA accredited industry leader in training and competency management across infrastructure and utilities sectors in New Zealand. A recent acquisition with Avetta has enabled us to become the largest safety supply chain compliance provider. With this merge; we have a range of opportunities available to join our rapidly growing team and with our global reach, this is not your ordinary team or opportunity.

This role offers a hybrid schedule in our Mount Maunganui or Auckland office (3 days on site, 2 days work from home).

Please note: This role requires full working rights in New Zealand, without current or future sponsorship. Proof of this is required to be produced during the final stages of the selection process.


To ensure currency of compliance training and work type competencies (WTCs) for asset owners and contractor’s employees, including the ongoing liaison with key stakeholders across New Zealand.


This role is responsible for the administration of iskills competency management systems, updating of competency records and managing employees to ensure currency against Work Type Competencies (WTCs).

  • Interpret and understand client competency and NZQA standards for trainees to meet work requirements.
  • Accurate identification of gaps in worker competency.
  • Development, implementation and tracking of employee and sub-contractor training and assessment plans.
  • Timely response to all client requests for competency information.
  • Meticulous data entry of trainee records into Learning Management Systems and Competency Databases.
  • Produce accurate reporting on workforce competency.
  • Systematically manage the refresher cycle plans for workers and ensure training is always organized before compliance refreshers expire.
  • Respond to all client enquiries for training by investigating best fit cost-effective training solutions. This includes sourcing information from various providers.
  • Compile and submit competency applications to network asset owners and clients as required, ensuring competency of all employees is maintained.
  • Ensure timely updates are made to all records to capture new employees and terminated workers.
  • Reconcile course attendance and provide solutions and reporting on any variance to planned activities.
  • Actively contribute to quality improvement initiatives / actions – CII
  • Other functions in relation to competency management as determined by business requirements.


  • Database records management and accurate data entry
  • Advanced word processing skills
  • Advanced excel skills
  • Excellent spelling and grammar
  • The ability to prioritize tasks and solve problems
  • Outstanding customer service
  • High attention to detail and strong analytical skills
  • The ability to work under pressure and meet deadlines
  • An understanding of the NZQA framework and industry training

Personal Qualities:

  • Inquisitive nature
  • Enjoy making a difference
  • Friendly, confident and outgoing
  • High level of personal presentation
  • The ability to maintain confidentiality
  • A strong focus on adding value to the organization
  • Easily adaptable to change


  • 100% workforce competency maintained for your area of responsibility.
  • Contribute to a team culture that aligns to the iskills culture and values.
  • Contribute to continuous improvement of iskills systems by achieving process efficiencies and system optimization.


  • Business administration qualification or a minimum 4 years' experience