Product Manager - Workforce Management (WFM) Analytics



Product, Data Science
Australia · Remote
Posted on Friday, June 28, 2024

Join Our Team at Avetta Australia!

Are you ready to shape the future of data, analytics, and business intelligence? At Avetta, we're seeking a passionate Product Manager for WFM Analytics who will lead our product strategy and make a real impact. If you have a unique blend of business and technical savvy, and the drive to turn vision into reality, we want you on our team!

What You’ll Do:

  • Lead the team in product discovery, collaborating closely with customers and stakeholders to understand their needs, and gleaning insights from data to shape clear priorities that deliver impactful business outcomes.
  • Develop the “what” and the “why” into requirements artifacts that break down business opportunity/problem into features granular enough for sprint cycles.
  • Serve as Product Owner for Data/BI delivery teams, driving prioritization of the teams’ backlog.
  • Design basic mock-ups based on stakeholder standard reporting needs and requirements. Ensure that there is buy-in from stakeholders on all key decisions.
  • Focus on the user experience of the analytics platform and work with technology development team to design the reports and dashboards based on user personas.
  • Effectively communicate the business value and rationale behind your product decisions.
  • Lead the customer communication of product enhancements and roadmap.
  • Work closely with other Product Managers/Owners to identify cross product dependencies.
  • Collaborate with UX to research, design, and test potential solutions to features and product backlog items.
  • Provide an active role in mitigating impediments impacting successful team completion of release/sprint goals.
  • Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with SLAs (Service Level Agreements).
  • Conduct product testing on new development and validate whether the user story has been built to the requirements.
  • Conduct product demonstrations to internal stakeholders and functional teams.

What We’re Looking For:

  • Strong technical knowledge in data analytics and business intelligence, with hands-on experience in BI tools.
  • Proven ability to manage and execute projects strategically, influencing and collaborating with key stakeholders.
  • Skilled in reporting and analyzing key metrics, using them to inform decision-making processes.
  • Exceptional communication, presentation, and facilitation skills, with experience in managing product backlogs using Jira or similar systems.

What You'll Bring:

  • Bachelor’s degree (or higher) in Computer Science, Project Management, or a related field.
  • At least 3 years of experience as a Product Owner or Business Analyst in a data-intensive application, writing business requirements and driving product success.

Why Avetta?

  • Be part of a team that continually evaluates and advances our data, analytics, and business intelligence strategies.
  • Use a metrics-driven approach to product development, defining success measures and demonstrating measurable impact.
  • Lay the foundation for advanced analytics and machine learning initiatives, driving product decisions that shape the future.

Join us at Avetta and be a part of a team that's making a difference. Apply today and help us build the future of WFM Analytics!

To be considered for this position you must live in Australia and have the right to work in Australia without restrictions and you must live within a commutable distance to Avetta's Newcastle Office located at 426 King Street Newcastle NSW 2302.