Trainee Coordinator



Auckland, New Zealand
Posted on Wednesday, June 26, 2024

Avetta connects networks of safe workers, companies, and assets. We help our clients manage risk, increase productivity, and ensure the safety of their workforce – including contracting companies, workers and assets in our cloud-based platform.

Our sister company; iskills is an NZQA accredited industry leader in training and competency management across infrastructure and utilities sectors in New Zealand. A recent acquisition with Avetta has enabled us to become the largest safety supply chain compliance provider. With this merge; we have a range of opportunities available to join our rapidly growing team and with our global reach, this is not your ordinary team or opportunity.

This role offers a hybrid schedule in our Auckland office (3 days on site, 2 days work from home).

Please note: This role requires full working rights in New Zealand, without current or future sponsorship. Proof of this is required to be produced during the final stages of the selection process.


To support clients’ trainees from enrolment to completion of their NZQA qualification, and report on progression to management and stakeholders.


  • Interpret and understand client competency and NZQA standards/Qualifications for trainees to meet work requirements.
  • Accurate identification of gaps in trainee requirements for qualifications.
  • Development, implementation and tracking of trainee training plans and pathway to qualification completion. This includes advising client of trainee placement/travel and exposure to specific works.
  • Support Trainees to complete License and regulatory body documentations.
  • Support of trainees includes phone calls and onsite visits across New Zealand. Regular liaison with supervisors and managers to ensure correct work exposure is provided.
  • Ensure clear information is supplied to trainees and managers about all aspects of course details, and administer training calendars for all trainee activities.
  • Meticulous data entry in Trainee Management Systems, and monthly reporting to Management team on Trainee activities and escalation as needed.
  • Timely response to all client requests for training and competency information.
  • Investigating best fit cost-effective training solutions. This includes sourcing information from various providers and undertaking provider comparison.
  • Contributing to annual planning and training budget.
  • Monitor available trainee funding and administer processes for clients accessing fundings.
  • Reconcile trainee course attendance and provide solutions and reporting on any variance to planned activities.
  • Organising all Purchase Order numbers related to Trainee courses.
  • Attend graduates celebrations.
  • Reconcile all providers reports and liaise with providers on training activities and solutions.
  • Monitor industry requirements and changes to NZQA framework.
  • Work closely with internal teams and team members, to ensure best outcomes for trainees.
  • Actively contribute to quality improvement initiatives/actions – CII.
  • Other functions as determined by business requirements.


  • Business administration qualification or a minimum 3 years’ experience
  • Workplace Assessor 4098 (desirable)
  • Ability to travel
  • Exceptional customer service skills
  • Database management
  • Accurate data entry
  • Comfortable with Microsoft suite
  • Excellent spelling and grammar
  • The ability to prioritise tasks
  • A thorough understanding of the NZQA framework

Personal Qualities:

  • Inquisitive nature and solution-focused
  • Enjoy making a difference, accountability
  • Ability to develop relationship with people from diverse backgrounds
  • Flexible and able to adapt to change
  • High level of personal presentation
  • The ability to work under pressure and meet deadlines
  • The ability to maintain confidentiality
  • A strong focus on adding value to the organisation
  • Attention to detail