Sr. Sales Operations Analyst

Avetta

Avetta

IT, Sales & Business Development, Operations
Posted on Tuesday, April 23, 2024

What Avetta Does:

Avetta is a global leader in supply chain risk management and compliance solutions. Our Cloud platform provides clients assurance that their contractors and suppliers operate in accordance with both sustainable business practices and regulatory mandates. Every day, in more than 20 countries, and for some of the largest companies in the world, we qualify suppliers and contractors in operational disciplines including health and safety, environmental impact, corporate social responsibility, financial viability, anti-bribery, and more. We serve as the evaluation layer not for what business a company operates, but rather, how a company operates its business.

We’re profitable, backed by WCAS and TCV, global, and growing rapidly. The company is at an inflection point where our focus is on enabling true global scalability. We’re looking for stellar performers to round out our team, and to drive Avetta through its next phase of evolution.

SUMMARY:

In this role, you'll act as a trusted advisor to the Sales Leadership team, providing insightful analysis and challenging perspectives to drive innovation and effectiveness. You'll develop and maintain KPI packages to measure sales performance, identifying gaps and opportunities for improvement, and communicate actionable insights to stakeholders. Additionally, you'll play a key role in annual territory planning, collaborate with cross-functional teams to optimize processes, and maintain a customer-service oriented approach while handling ad hoc analysis and multiple projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Act as a trusted advisor to the Sales Leadership team by proactively providing accurate analysis with insights, communicated effectively, challenging leaders to think differently and becoming their go to resource
  • Develop and maintain KPI packages to measure sales performance. This will include trending and analysis of seller productivity and sales performance at each aspect of the sales cycle. Develop thinking about what is missing from current packages to tell a complete story
  • Communicate actionable takeaways and insights from regular reporting and newly developed KPI packages, identifying the next question that will be asked and digging deeper to find root cause
  • Assist with annual territory planning process including data preparation, identification of balanced territory attributes, execution of potential territory scenarios and finalization of territory and account assignments
  • Find, advocate and lead opportunities to improve sales workflows and operational processes within Salesforce and find opportunities to enhance and optimize
  • Partner with key cross-functional groups within Finance/Accounting, Customer Success, Implementation, Business Operations, and Product to plan, problem solve, and create efficiencies that will optimize revenue and achieve mutual objectives
  • Maintain a strong customer-service orientation and commitment to ensuring timely, quality solutions to customer issues
  • Complete ad hoc analysis for sales leadership and executives as needed. Ability to handle multiple projects and self identifying next areas to analyze

MINIMUM QUALIFICATIONS:

  • Advanced level proficiency with Excel
  • Near-OCD attention to detail and data accuracy focus
  • Excellent cross-functional collaboration and team-building skills
  • Excellent verbal and written communication skills
  • Proficiency with Salesforce, Tableau, Zuora and/or Sales Compensation systems, preferably SPIFF
  • Ability to synthesize large quantities of disparate data and generate compelling and actionable recommendations to C-Suite executives

EDUCATION, TRAINING AND EXPERIENCE (optional):

  • BS/BA in Business Administration (Finance/Accounting/Economics), IT or MIS
  • 4-5 years relevant experience in Sales Operations, Finance or Consulting, preferably in high-tech and specifically a SaaS environment; MBA preferred