Business Systems Analyst, NetSuite
Attentive Mobile
IT
United States
USD 85k-135k / year + Equity
Posted on Oct 23, 2025
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
Attentive is seeking a NetSuite Business Systems Analyst to join our growing Business Systems team. In this role, you’ll help shape the future of our Finance technology ecosystem by enhancing and expanding our NetSuite ERP platform. You’ll be responsible for gathering requirements, building scalable and sustainable solutions, optimizing systems, and driving process improvements. As a subject matter expert in NetSuite and its financial modules, you’ll play a key role in supporting critical cross-functional initiatives and projects. You’ll partner closely with Finance, IT, and other teams to streamline processes, enhance system capabilities, and deliver data-driven insights that enable smarter business decisions.
What You'll Accomplish
- Support end-to-end solutioning: design, develop, test, and deploy NetSuite functionality and improvements to meet Finance needs
- Process analysis and optimization: Analyze business processes, identify automation opportunities, and lead projects to implement improvements within NetSuite financial modulesRun cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects
- Prepare current-state documentation inclusive of all data flows, process flows, integration and workflows
- Respond to issues and incidents in Jira, working with other cross-functional teams to balance priorities, risk, and schedules as required.
- Triage bugs and incidents to address tasks such as item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, and other administration duties
Your Expertise
- 3+ years of experience and working knowledge of core Netsuite ERP functionality, subscription billing (have direct experience with Zone Billing, Suitebilling) and/or the Advanced Revenue Management module (ARM)
- Experience with providing ongoing support and maintenance for NetSuite applications, including troubleshooting and resolving issues
- Expertise with requirements gathering, process mapping, and system configuration. Hands-on experience managing the entire SLDC specifically within the Agile Framework and familiarity with RACI a plus.
- Knowledge of Order to Cash, Procure to Pay, Record to Report processes
- Excellent communication, collaboration and analytical problem-solving skills; ability to handle competing priorities and manage stakeholder expectations
- Ability to perform advanced data analysis and reconciliation in Excel/Gsheet
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $85,000 - $135,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.