Senior Product Designer (Credit Servicing)

Allica Bank

Allica Bank

Product, Design
Posted on Tuesday, June 11, 2024

About Allica

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers

What's the opportunity?

Allica is a business that is undergoing rapid growth and transition—Having already launched a range of successful SME banking products, we’re now focusing on extending and enhancing our digital capabilities and user experience. That’s where you come in. We are looking for a world class Product Designer to join us and help to take Allica to the next level.

In your role as a Senior Product Designer within our Lending Servicing squads, you will focus on creating highly efficient design solutions for our internal credit risk management and operations software. Your responsibilities will include leading design efforts to deliver best in class solutions for managing alerts and user tasks, payment plans, direct debits, forbearance and security. Additionally, you will play a crucial role in implementing Allica's design system within your product area, ensuring a cohesive and user-friendly experience across the platform. You’ll define, develop and deliver elegant user experiences and your design work will be instrumental in shaping our industry leading fintech products. By engaging in customer research and data analysis, you will develop a strong empathy for our users and envision how they will experience our products. You’ll work alongside other designers, product managers and developers during the design process - from creating user flows and wireframes to developing and testing interactive prototypes, through to crafting beautiful UI and assisting in developing Allica’s design system.

  • You are a UX/UI hybrid.
  • You’ll have the opportunity to shape our products alongside other industry experts
  • You’ll own every aspect of your product's design, from undertaking preliminary research, solving the core user challenge to shipping a well-tested and pixel-perfect UI
  • You’ll support our Head of Product Design to shape our newly established design function, helping to define consistent ways of working across multiple product teams and educate others on design best practices
  • You’ll help drive a cultural shift towards taking a user-centric, data-inspired approach to solving problems – Design is at the center of our success and will help drive the business forward
  • You’ll help deliver Allica’s design language system to fundamentally improve the speed of development, usability, and quality for all Allica products
  • You'll be working alongside top caliber people from a range of disciplines, in an exciting and forward-thinking environment

What will you be doing?

  • Mapping and improving complex processes and systems in an elegant and understandable way
  • Conducting and/or facilitating ongoing market research, competitive analysis and benchmarking, user research and product discovery activities
  • Using data to measure the success of design output and to drive the continuous improvement of products • Usability testing and improving designs based on feedback
  • Conceiving, sketching, and rapid prototyping of product ideas
  • Designing and delivering wireframes, user journeys and mock-ups, in a range of fidelities, for a variety of devices and interfaces
  • Working directly with engineers, product managers, marketers, and other stakeholders across the business
  • Working across multiple squads in a lead or support capacity
  • Supporting the evolution of the design language system

Additional Information

Working at Allica India Technology Services Private Limited

At Allica we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

  • Full onboarding support and continued development opportunities
  • Options for flexible working
  • Regular social activities
  • Private Medical Insurance - fully comprehensive cover for the employee and dependants
  • 22 days paid leave/ annual leave per year, excluding National & Festival holidays
  • Discretionary bonus scheme
  • Life assurance
  • Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.


We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.