Product Lead Trust & Safety (m,f,d)
Adevinta
Founded in 1996, mobile.de disrupted the status quo of buying and selling cars as the first online vehicle marketplace.
Today, we are Germany's largest vehicle marketplace with around 1.4 million listed cars, commercial vehicles, motorcycles and e-bikes. Both private customers and more than 40,000 registered vehicle dealers use the platform and benefit from 108 million customer visits per month. As a “one-stop shop”, mobile.de's offering includes financing and leasing solutions in addition to buying and selling - and we will not stop innovating. If you are driven by an eagerness to learn and a passion for collaboration then we should get to know each other.
mobile.de is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. We strongly encourage people from historically excluded groups to apply.
What we offer
Meaningful Work: We are a diverse, international, highly skilled and passionate team committed to a world where people share more and waste less. Every day you will have the opportunity to make a huge difference for our users, customers as well as shape the future.
Embracing AI: We're at the forefront of integrating cutting-edge AI technologies into our operations. Being part of mobile.de you will work with and learn about AI tools, contributing to projects that leverage AI to enhance efficiency, improve customer experiences, and drive our mission forward. With an AI-first mindset, we foster a culture of continuous learning and experimentation, empowering our team to explore and apply AI in meaningful ways for the company and themselves.
Growth and Development: We are a global organisation who truly believes in growing our people. To support this we offer lots of development and training opportunities and provide a budget for our team members.
Connection and Inclusion: Our culture is the glue that holds us together. We believe in making meaningful connections and creating an inclusive atmosphere with lots of opportunities to connect both in your day to day work and through social team activities (online and offline).
What you’ll do & Who you are
About the role
We’re seeking a Product Lead to lead the cross-functional teams responsible for our Trust & Safety initiatives. You’ll own the vision and product strategy that defines how we can keep our consumers as well as dealers safe and what tools we will need for our customer support team to enable smooth operations.
What you’ll do
- Own Trust & Safety at mobile.de, working with teams that you manage as well with stakeholders across the organisation.
- Define and communicate a multi-quarter strategy and roadmap that helps to align teams and stakeholders behind a plan.
- Be part of a cross-functional steering group for Trust & Safety at mobile.de.
- Work with our Customer Support teams to ensure they have the right tools and data to help our consumers and dealers
- Own and expand our product KPI framework for Trust & Safety and represent the topic towards stakeholders
- Apply technology thoughtfully (including AI/ML where it adds measurable value) to improve user experience, platform security and operations efficiency.
- Secure resources, sequence work, and ensure accountability on roadmap and OKRs; communicate decisions with clarity and evidence.
What you bring
We value diverse backgrounds. You don’t need every box ticked, but success in this role typically includes:
- 6+ years in product management or similar position in fraud fighting (marketplaces or automotive domains are a plus)
- Proven track record leading teams involved in Trust & Safety, ideally in a high fraud risk environment
- Experience mentoring people and driving cross-functional teams; leading without managing
- Strong data fluency: define metrics upfront, run experiments, partner with analytics and research, and make transparent trade-offs.
- Strategic, outcome-first mindset; skilled at prioritization under ambiguity and adapting plans as context changes.
- Excellent stakeholder management and clear, audience-appropriate communication.
- Proficiency in English and German (speaking, writing, and understanding)
Why this role
You'll work on keeping the consumers and dealers on Germanys biggest car marketplace safe. Your impact scales to millions of users every day.
We would love you to apply...
If you’ve been a Senior PM, Product Lead, Principal PM, or come from strategy, design, or data with strong product leadership experience, we’d love to hear from you. Please share your CV and a brief note on a product or business you helped to keep safe.
Benefits
Working at mobile.de comes with its perks! Enjoy the following benefits:
Recharge with 28 days of paid time off.
Stay mobile with a €50 monthly transportation/mobility allowance.
Keep growing with a development budget and access to coaching.
Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave.
Learn anytime, anywhere with our online and offline library.
Get rewarded with an attractive base salary and participation in our annual incentive plans.
Work from anywhere - up to 20 days per year from wherever you feel most productive.
Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family.